The App syncs exclusively with Fitbit which have about 70% of wearable activity tracker market. If you would like to add a vote on our feature wish list for the App to sync with other activity trackers email our support team. If we are able to go ahead with it, we’ll be able to let you know.
We have two shipping options. If you select Express your Re-Timer will arrive in 2-5 days. If you select Standard it will arrive in 2-3 weeks.
No. We instruct our carriers to charge us for any import taxes and duties. In the rare case the customer gets asked to pay for this, we will reimburse you where proof of payment is presented.
Yes. Re-Timer has undergone independent ocular safety testing.
If you suffer from a medical condition you should consult your doctor before using this product.
Although Re-Timer does not produce the wavelengths that photosensitizing medications react to, we recommend that you avoid using any light therapy, and avoid excessive sunlight until you are no longer using photosensitizing medication.
Re-Timer is not suitable for children younger than 13 years old as the crystalline lens has not yet matured. Their eyes do not yet filter light in the same way that it does for adults. The result is a sensitivity to light that is too great.
For most people, it is sufficient to use Re-Timer once a day. We recommend you only use the device for 60 minutes or less each 24 hour period.
Re-Timer comes with a USB cable for recharging. If you would like to re-charge your device from a wall outlet, you will need to obtain a wall adapter from your local retailer. Ensure you obtain a wall adapter which is compatible with the USB cable.
Yes. Each Re-Timer comes with a premium case for transportation.